Our policy lasts 14 days.
– If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Please note, that if within the 14 days, you conducted any use of the services on the trading platform, like opened trades, we can’t offer you a refund or exchange.
In that case, you should contact your Trading Platform Provider and you will be refunded according to your available balance.
To complete your refund, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If you are not satisfied with your purchase you will be eligible for a refund up to 14 days, click the button below to fill a refund request.